Frequently Asked Questions

Ebyan provides property management, property leasing, house sales, land sales, property marketing, listing services, and real estate investment support.

Ebyan currently focuses on real estate opportunities in Somalia, with a long-term vision of expanding across Somalia and the Horn of Africa.

You can contact Ebyan through the website inquiry forms, phone, email, or WhatsApp. Property-specific inquiries can also be submitted directly from each Property Details Page.

Browse available Houses for Sale, open the property you are interested in, review its details, images, location, and availability, then submit an inquiry or contact Ebyan through WhatsApp.

Each listing should clearly display its current status, such as Available, Reserved, Under Offer, or Sold.

The listing remains visible but is clearly marked Sold. Purchase-related actions are disabled, and users are encouraged to explore similar available properties.

Yes. Available properties can include a viewing request option where you can choose a preferred date and time.

Yes. Where documents are available, you can request further ownership or legal information through the property inquiry form.

Yes. Ebyan markets and supports the sale of residential, investment, agricultural, and development land.

Land can be displayed using dimensions commonly used in the Somali market, such as 20m x 15m, together with the calculated total area in square metres.

Ebyan focuses on reviewing available ownership information and legal documentation before marketing land as verified.

Yes. Land listings can include a Request Site Visit option where you provide your preferred date and contact information.

Yes. The land inquiry form can include an option to request available legal and ownership documentation.

Yes. Ebyan lists houses, apartments, villas, and other eligible properties available for rent.

Rental properties should clearly show the rental amount and payment period, such as monthly rent.

The property can be marked Rented, and normal rental actions are disabled while similar available rental properties may be recommended.

Yes. Rental Property Details Pages include a rental-specific inquiry form.

Basic information may include your name, phone number, email, current location, preferred move-in date, number of occupants, expected rental duration, monthly budget, and message.

Services may include property inspections, tenant management, rent collection, maintenance coordination, lease management, and regular reporting to property owners.

Yes. Property owners can request property management support through the website.

Rent collection can form part of the property management service depending on the management agreement.

Ebyan can coordinate maintenance and monitor the condition of properties under management.

Property management services can include regular updates and reports on property condition, tenancy, and other relevant management information.

Yes. Property submissions are handled by authorised Ebyan staff through the internal administration system, subject to Ebyan's review and approval process.

Supported categories include houses, apartments, villas, land, and rental properties.

Yes. Ebyan uses the website, social media, photography, videos, WhatsApp, and other digital marketing channels to promote properties.

Ebyan can provide guidance based on property type, location, size, features, and market conditions.

Provider-submitted listings may require review and approval before being published on the public website.

Ebyan supports document review and verification processes where applicable, but clients should complete all necessary legal due diligence before finalising a transaction.

A Verified status indicates that the property has gone through Ebyan's applicable review process based on the information and documentation available.

Where appropriate and legally permitted, clients may request further property documentation through Ebyan.

Ebyan aims to support clear and lawful agreements that protect the rights and responsibilities of all parties.

Choose a property, submit an inquiry, speak with Ebyan, review property and legal information, arrange a viewing if required, and continue through the agreed transaction process.

Do not require online payment unless an approved payment system has specifically been implemented. Payment arrangements should follow Ebyan's official transaction process.

Where a listing is negotiable, this should be indicated or discussed directly with Ebyan.

Yes. Local and international clients, including the Somali diaspora, can review property listings, images, videos, and contact Ebyan remotely.

Yes. WhatsApp should be available as one of the primary contact methods across the website.